We guarantee that you will be satisfied with your purchase. If you are unhappy, for any reason, with a product you receive from us, please send it back in unused condition for a full refund. Once you have decided to keep your purchase, keep in mind that we do guarantee all of our work. If you have any trouble with any of our leather goods: stitching, zippers, snaps or lining we will repair them at no charge. Please feel free to contact us at mkory1123@gmail.com